Privacy Policy
This privacy policy explains how personal information is collected, used, and protected when players interact with Fortunate Buddha. The document covers data handling practices, security measures, and player rights in accordance with applicable regulations. Readers can also review Fortunate Buddha responsible gambling for related player protection information.
Information Collection
Fortunate Buddha collects data necessary to operate the platform and provide services. This includes details submitted during registration and verification processes.
Types of Data Collected
- Personal identification details such as name, date of birth, and address
- Contact information including email addresses
- Payment data for deposits and withdrawals using methods like Bitcoin, Ethereum, Litecoin, Tether, Visa, Mastercard, PayPal, and Cash App
- KYC documents including passport, driver licence, utility bills, and bank statements
- Technical data such as IP address, browser type, and device information
- Gameplay records and transaction history
Data collection occurs when players create accounts, make deposits, request withdrawals, contact support, or browse the site. The minimum deposit threshold of US$10 applies to most payment methods.
How Information Is Used
Collected data serves several operational purposes. Account management requires personal details for identity verification and compliance with Curacao licensing requirements. Transaction processing depends on accurate payment information for methods ranging from cryptocurrency wallets to traditional cards.
Player communications rely on contact details for support responses, promotional updates, and account notifications. Security monitoring uses technical data to detect unusual activity and protect accounts from unauthorised access.
Data Protection Measures
SSL and TLS encryption safeguards data transmission between players and the platform. Payment processing follows secure protocols, particularly for cryptocurrency transactions through Bitcoin, Litecoin, and USDT networks.
Account security features include KYC verification before withdrawals and monitoring for suspicious login attempts. Players accessing the official casino Fortunate Buddha should ensure connections occur through secure networks.
Information Sharing
Personal data is not sold to third parties for marketing purposes. Information may be shared with payment processors to complete transactions, identity verification services for KYC compliance, and regulatory authorities when legally required.
Service providers receiving data operate under confidentiality agreements. Sharing occurs only when necessary for platform operations or legal obligations.
Player Rights
Players may request access to personal data held by the platform. Correction of inaccurate information is available upon request through support channels. Account closure requests result in data retention only as required by regulatory obligations.
To exercise these rights, contact the support team via live chat or email at support@fortunatebuddha.com. Response times for email enquiries typically range from 24 to 48 hours.
Cookies and Tracking
The platform uses cookies to maintain session data and improve functionality. Technical cookies enable login persistence and gameplay continuity across mobile browser sessions.
Analytical tracking helps understand player preferences and site performance. Players can adjust browser settings to manage cookie preferences, though some features may require cookies to function properly.
Data Retention
Personal information remains stored while accounts are active and for periods required by licensing conditions. Transaction records and verification documents follow retention schedules aligned with Curacao regulatory requirements.
Closed accounts result in data deletion after mandatory retention periods expire, unless legal obligations require longer storage.
Policy Updates
This privacy policy may change to reflect operational updates or regulatory requirements. Significant changes will be communicated through account notifications or site announcements. Continued platform use following updates indicates acceptance of revised terms.
Contact Information
Questions regarding data handling can be directed to the support team. Live chat offers quick responses during peak hours. Email support at support@fortunatebuddha.com handles detailed enquiries within 24 to 48 hours.